We’re sorry, but portal.tfw.wales is undergoing essential maintenance and is unavailable. It is due to be back available Monday 29/04/2024.

We apologise for any inconvenience this may cause.

If you need to contact us, please email travelcards@tfw.wales, however, it may take up to 10 working days for a response. Our telephone line (0300 303 4240) will be unavailable until Thursday 25/04/2024. Please be aware that we're receiving more correspondence than usual at the moment.

You can find out more about the Welsh Concessionary scheme here.