We’re sorry, but portal.tfw.wales is undergoing essential maintenance and is unavailable.

We apologise for any inconvenience this may cause.

If you need to contact us, please email travelcards@tfw.wales, however, it may take up to 10 working days for a response. Our telephone line is 0300 303 4240. Please be aware that we're receiving more correspondence than usual at the moment.

You can find out more about the Welsh Concessionary scheme here.